The issue of supplier integrity is often a gray area, as there are many levels to consider. There is usually a great deal of trust in the supplier’s commercial or technical advisor, but this can be misleading.
Often, when we look at our own industry and trust in the supplier, we hear the response that that person or company is doing a great job. When I have visited plants, I have observed that they were indeed doing a great job, but not for the plant. However, they were doing a great job for themselves. It is important to remember and check inwardly that most suppliers will sell you what gives them the highest margin, management recognition or commission. That’s their job and it only changes when competition is strong and proof of profit is needed to maintain or win that account.
It is always better to involve non-aligned auditors to check your systems, potential purchases or plants; it can save you hundreds of thousands of dollars in capital and poorly produced packaging.
The need for competition The acquisitions of the past three decades have meant the elimination of competition by stealth, which is most evident in the number of suppliers in certain fields when we stroll through the annual packaging trade shows. Fortunately, a resurgence of small companies is beginning to occur, as the loss of skilled personnel in the industry due to attrition and retirement attempts to be offset by older, highly skilled engineers struggling with industry losses.
TOLAG has served and worked in the industrial field with a wide and varied diversity covering food and beverage in both steel and aluminum DWI, EOE, general line, aerospace, automotive, as well as ferrous and non-ferrous rolling and extrusion.